Draft for review — not final. Unresolved bracketed details and legal provisions will be completed before the app launches.
Homezoo Terms of Service
In short
- Homezoo helps your household keep track of your pets' care and records. It is not a vet and can't diagnose.
- You own what you add. We use it to run Homezoo for your household. We use de-identified data for anything else only if your household's owner switches that on.
- Homezoo is free. There are no ads.
- You can download or delete your data at any time, in the app.
- In an emergency, call your vet, an emergency clinic or an animal poison control line. Don't wait for an alert.
1. This agreement
These terms are an agreement between you and Kevin Savill, an independent developer in Texas, United States ("Homezoo", "we", "us"). They cover the Homezoo app, its web pages for sharing reports, and its emails. They add to Apple's standard license for apps from the App Store.
By creating an account you agree to these terms. If you don't agree, please don't use Homezoo.
2. What Homezoo is, and isn't
Homezoo organizes the care, routines and records of your pets and shares them with the people you invite. It is not a veterinary service. It doesn't examine animals, diagnose, recommend treatment or doses, or replace your vet. Alerts compare a pet with its own history. Summaries, document reading and answers in Ask are made by software from what your household records. All of these can be wrong, late or missing. Use them as reminders to talk with your vet, not as advice. In an emergency, contact your vet, an emergency clinic or an animal poison control line right away. Poison control lines are run by other organizations and may charge a fee.
3. Who can use Homezoo
You must be 13 or older. Homezoo is not for children under 13, and we don't knowingly collect their information. If you're 13 to 17, you may use Homezoo only in a household where a parent or guardian is the owner or an adult member, and with their permission. Members aged 13 to 17 have a limited role (see the Privacy Policy). Give accurate information, keep your sign-in safe, and use your own account. Tell us at support@savillinteractive.com if you think someone else is using it.
4. Households and roles
Records belong to a household, not to the person who entered them. Each household has one owner. The owner decides who joins, what role each person has, whether optional data sharing is on, and whether the household is deleted. The owner can hand ownership to another adult member, who must accept. Roles are owner, adult, teen (13 to 17) and pet sitter. A pet sitter's access always has an end date and covers care tasks, not medical records or documents. Members can see what other members add, within their role, so invite only people you trust. If you leave a household, what you added stays with it.
5. Your content and the permission you give us
You keep ownership of what you add: notes, photos, documents and records. You give us a limited, non-exclusive, royalty-free permission to store, copy, process and display your content only to:
- run Homezoo for your household, for example syncing between members, reading documents you add, working out trends and alerts, sending the notifications you allow, and showing reports to the people you share them with;
- keep Homezoo secure and working;
- help you when you ask for support; and
- meet our legal duties.
This permission ends when the content is deleted, except for copies in backups for the time the Privacy Policy states, and except for de-identified data under section 6 if your household switched it on. You're responsible for what you add. Only add content you have the right to add, and don't add other people's personal information without their OK.
6. Optional data sharing
Two choices are off unless your household's owner switches them on. Teens and pet sitters can't switch them on, and nothing they add is used. (a) "Improve Homezoo" lets our team study patterns in your pets' records, with names and contact details removed, to tune alerts and decide what to build. It stays with us. (b) "Pet health research" lets us share or license de-identified trends, combined across many households, to researchers and companies in pet health, nutrition and insurance. We may be paid for these licenses. We don't pay households for their data. "De-identified" means names, contact details, photos, documents, notes, clinic names, device serial numbers and precise locations are removed, and the data is grouped so no household can be picked out. We keep it that way, we don't try to re-identify anyone, and every recipient must agree in writing to do the same. Only records added after a choice is switched on are used. Either choice can be switched off at any time in Privacy and data. Switching off stops future use and leaves your household out of the next research data set. Trends already shared can't be taken back.
7. Devices and other services you connect
- Smart devices. When you link a device account, such as Tuya Smart or Smart Life, you let us read your device data from that company for your household, and you confirm you're allowed to. We only read. We never change device settings or control a device. Device data can be missing, delayed or wrong. That company's own terms apply to your device account.
- Sign in with Apple or Google. Their terms apply to how you sign in.
- ChatGPT. If you connect your own ChatGPT account, you can choose to send a question or a document to it. We show you exactly what will be sent, and nothing is sent until you approve it. What you send is handled by OpenAI under your account and OpenAI's terms and privacy policy. Teens and pet sitters can't use it.
We aren't responsible for services run by other companies.
8. Sharing with vets and others
A report link shows that report to anyone who has the link, until it expires (after 1, 7 or 30 days, as you choose) or you turn it off. Send it only to people you trust, and don't post it publicly. A clinic that opens or downloads a report may keep a copy under its own rules. You can also send a clinic a link to upload records to your household. Check what Homezoo read from a record before you rely on it.
9. Reminders and alerts are a convenience
Notifications depend on your phone, your settings, your connection and your devices. Don't rely on Homezoo as the only way to remember care that can't be missed, such as medicine, or to notice that a pet is unwell.
10. Plans and payment
Homezoo is free. Homezoo Plus is an optional subscription bought through Apple. Apple handles billing, renewal, cancellation and refunds under its terms. The price and any free trial are shown in the App Store before you buy. One subscription covers one household. If Plus ends, nothing is deleted.
11. Ads and sponsored content
Homezoo shows no ads or sponsored content. If we ever add sponsored cards, we'll tell you at least 30 days before. They will be clearly labelled, they won't use your pets' health records unless you turn on personalized offers, and they won't be shown to members aged 13 to 17 or on health, vet, records or Ask screens.
12. Using Homezoo fairly
Don't use Homezoo to break the law, to harm people or animals, to store other people's personal information without their agreement, to upload harmful code, to probe, overload or disrupt the service, to copy it in bulk or scrape it, or to resell it.
13. Ending
You can stop using Homezoo at any time. You can delete your account or your household in the app. Either can be undone for 14 days. We may suspend or close an account that seriously or repeatedly breaks these terms, or when we must to protect people, animals or the service, or to follow the law. We'll tell you why and how to appeal, unless the law or someone's safety stops us. If we ever stop offering Homezoo, we'll give you at least [60] days' notice and a way to download your data.
14. Warranties and liability
[Counsel to draft and confirm. Plain-language starting point:] Homezoo is provided "as is" and "as available." To the extent the law allows, we don't promise that it will always work, be error-free, or catch every problem with a pet. To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability to you is limited to [the greater of $[100] or what you paid us in the 12 months before the claim]. Some states don't allow these limits, so they may not apply to you. Nothing in these terms limits rights you have under laws that can't be changed by contract.
15. Disputes
[Counsel to draft: governing law of [governing state]; where disputes are heard ([county, state]); whether arbitration and a class-action waiver are used, and if so a 30-day opt-out and a small-claims exception.]
16. Changes to these terms
If we change these terms in a way that matters, we'll tell you in the app and by email at least 30 days before the change takes effect. If you keep using Homezoo after that, the new terms apply. Small fixes, such as typos, take effect when posted.
17. Languages
These terms are available in English and Spanish.
Contact: Kevin Savill, Texas, United States, support@savillinteractive.com